Mechanix AC Privacy Policy in 2024

Mechanix AC Privacy Policy

At Mechanix AC  we prioritise the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website mechanixac.com, engage with our services, or interact with us through other digital platforms.

By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please refrain from using our services.

 

 

1. Information We Collect

We collect various types of information to provide, maintain, and improve our services. The information we collect falls into the following categories:

a. Personal Information:

Personal information refers to data that can be used to identify or contact you. This includes:

• Contact Information: Your name, email address, phone number, mailing address, and other contact details.
• Account Information: If you register an account with us, we may collect information such as username, password, and account preferences. Mechanix AC Privacy Policy
• Service Requests: Details you provide when scheduling a service, including your address, AC model details, and any service history related to your air conditioner.
• Payment Information: We collect payment details, such as credit card information, billing address, and transaction records, when you make a purchase or pay for our services.

b. Non-Personal Information:

Non-personal data refers to information that cannot directly identify you. This includes:

• Browsing Information: We may collect information such as your IP address, browser type, device information, and website usage statistics through cookies or other tracking technologies.
• Technical Data: Information about your interactions with our website, including pages visited, time spent on the site, and referring websites. Mechanix AC Privacy Policy

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience. These technologies help us track user preferences and behaviour on our website, enabling us to personalise content, improve functionality, and analyse website performance.

• Types of Cookies We Use:
  • Essential Cookies: Necessary for basic website functionality.
  • Performance Cookies: Collect anonymous data to improve website performance.
  • Functional Cookies: Store preferences to enhance user experience.
  • Targeting Cookies: Used for personalised advertising. Mechanix AC Privacy Policy

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Providing Services:

• To schedule, manage, and complete air conditioner maintenance, installation, and repair services.
• To process payments, send invoices, and provide customer support. Mechanix AC Privacy Policy
• To fulfill your requests for service appointments, consultations, and other inquiries.

b. Improving User Experience:

• To personalize content, recommendations, and services based on your preferences.
• To improve the functionality, design, and content of our website and services.

c. Communication:

• To communicate with you regarding service updates, promotions, offers, and news.
• To respond to customer inquiries, feedback, or complaints.
• To send you confirmations, receipts, and service-related notifications.

d. Security and Fraud Prevention:

• To monitor and ensure the security of our website and services. Mechanix AC Privacy Policy
• To detect and prevent fraud, unauthorized access, or any other illegal activities.

e. Legal Obligations:

• To comply with legal requirements, regulations, and industry standards.
• To protect our legal rights, enforce our terms and conditions, and respond to legal claims.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

a. Service Providers:

We may share your information with third-party service providers who assist us in operating our website, processing payments, providing services, or conducting business. These providers have access to the information necessary to perform their functions but are contractually bound to protect your data and use it solely for authorized purposes. Mechanix AC Privacy Policy

b. Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any changes in the ownership or use of your personal information.

c. Legal Compliance:

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal obligations or government requests.
• Protect our rights, property, and safety, or the rights, property, and safety of others.
• Investigate and prevent fraud or other unlawful activities. Mechanix AC Privacy Policy

4. Data Security

We take the security of your personal information seriously and implement various measures to safeguard it against unauthorized access, loss, theft, or alteration. These include encryption, firewalls, and secure servers. However, please note that no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following privacy rights under applicable laws:

a. Access to Your Information:

You have the right to request access to the personal information we hold about you. We will provide you with a copy of the data in a commonly used format. Mechanix AC Privacy Policy

b. Correction and Deletion:

You can request that we correct any inaccuracies in your personal information or delete it altogether, subject to certain legal or operational requirements.

c. Opt-Out of Marketing:

You can opt out of receiving marketing communications from us at any time by following the instructions in the promotional emails or by contacting us directly.

d. Data Portability:

In certain circumstances, you may have the right to request the transfer of your personal information to another service provider.

e. Withdrawal of Consent:

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. Mechanix AC Privacy Policy

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. These links are provided for your convenience, and we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information. Mechanix AC Privacy Policy

7. Children’s Privacy

Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child without parental consent, we will take steps to delete that information promptly. Mechanix AC Privacy Policy

8. International Data Transfers

If you are accessing our website from outside your country of residence, please note that your personal information may be transferred to, stored, and processed in a country other than your own. By using our website, you consent to such international transfers of your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with a revised “Effective Date.” We encourage you to review this policy periodically for any changes. Mechanix AC Privacy Policy

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

MechanixAC
Email: [email protected] 

Phone:01814429544

Address: Rajshahi , Bagmara , Bangladesh